Quality Engineering · Test Automation · API · Mobile · Performance
Software QA Engineer
I build quality into software.
I specialize in test automation, API testing, mobile testing, performance engineering, and quality-focused software development. Over 8 years of experience working across web, mobile, desktop, backend, telecom, SaaS, transportation, and consumer applications.
01 / About
I'm a Software QA Engineer with experience across web, mobile, desktop, backend, telecommunications, transportation, consumer applications, and SaaS platforms.
My work goes beyond functional testing. I design test strategies, build and maintain automation frameworks, validate APIs, perform performance testing, investigate complex problems, and collaborate with development and product teams to improve software quality.
I enjoy working on complex systems where understanding the product, identifying risk, and building the right testing approach matter as much as executing test cases.
2018
Samsung R&D Institute Bangladesh
2021
Portonics Limited
Present
Software QA Engineer
02 / Career
Eight years of QA and quality engineering across consumer, telecom and SaaS products.
Dec 2021 — Present
Software Quality Assurance Engineer
Leading QA activities across projects, working from requirement analysis and test planning through execution, automation, defect management, and process improvement.
May 2018 — Nov 2021
Software Quality Assurance Engineer
Worked across mobile applications, wearables, and desktop applications, covering test planning, execution, defect reporting, UI automation, and rigorous test-data generation.
03 / Work
Products I have tested, automated and helped ship — from telecom ecosystems to SaaS platforms and AI-powered search.
SaaS Platform for SMEs
A full SaaS platform for small and medium-sized businesses, bringing multiple business operations into a unified system.
AI-powered Telco Search Application
A telecommunications search application built on vector database technology and GenAI-based tokenization.
Telecommunications Application
A telecommunications ecosystem spanning Android, iOS, Web, and backend services.
Mobile Application & Gaming Platform
Mobile application testing covering gaming functionality and the backend APIs behind it.
Health Application — iOS
A health application that collects health data and turns it into insights for users.
04 / Expertise
Six areas where I spend most of my engineering time.
Design and maintain automated test frameworks for UI, API, and end-to-end testing.
Validate backend services through functional, integration, and automated API testing.
Test and automate Android and iOS applications across real-world user scenarios and complex application flows.
Identify performance bottlenecks and validate system behavior under load.
Integrate quality practices into development workflows through planning, automation, early defect detection, and process improvement.
Lead QA activities, coordinate testing efforts, collaborate with cross-functional teams, and improve QA processes.
05 / Stack
Tools and languages I work with day to day.
06 / Philosophy
Quality isn’t a final step before release. It is a continuous engineering process.
I believe effective QA starts with understanding the product and its risks. Automation should remove repetitive work, while thoughtful testing should focus human effort where it provides the most value.
07 / Mindset
I enjoy understanding how systems work — not just whether they work.
Understand architecture, APIs, dependencies, data flow, and failure scenarios.
Turn repeatable testing into maintainable automation.
Find opportunities to make testing, development, and delivery more effective.
08 / Side Work
Products I design and build myself — testing is how I think about software, but building is how I understand it.
Personal Finance Application
A personal finance platform focused on account-based income and expense tracking, budgets, transaction history, dashboards, and financial reporting.
Modern API Development & Testing Platform
A Postman alternative focused on API requests, collections, environments, examples, authentication, scripting, workspaces, and real-time collaboration.
09 / Impact
Led QA activities for projects.
Built and maintained UI, API and performance automation frameworks.
Worked across Android, iOS, Web, Windows and backend systems.
Tested telecom, SaaS, transportation, consumer and AI-powered applications.
10 / Timeline
2013
Bachelor's Degree
Computer Science & Engineering
National University, Bangladesh · 2013–2016
2016
Master's Degree
Computer Science & Engineering
National University, Bangladesh · 2016–2017
2018
Samsung R&D Institute Bangladesh
Software QA Engineer
Mobile, wearable and desktop applications
2021
Portonics Limited
Software QA Engineer
Telecom, SaaS and AI-powered products
Present
Quality Engineering / QA Automation
Automation, API, mobile and performance testing
11 / Contact
Have a product to test, an automation challenge, or an interesting engineering problem? Let’s connect.
ishrafislam2727@gmail.com